Key Responsibilities of a Senior Account Supervisor
- Leads and mentors a team of Account Coordinators, providing guidance, training, and support to ensure their success.
- Develops and maintains strong relationships with key clients, acting as the primary point of contact for all account-related matters.
- Oversees the day-to-day operations of client accounts, ensuring timely and accurate delivery of services.
- Proactively identifies and addresses client needs, anticipating potential challenges and developing solutions.
- Monitors team performance, identifies areas for improvement, and implements strategies to enhance efficiency and productivity.
- Collaborates with other departments, such as sales, marketing, and operations, to ensure seamless project execution.
- Contributes to the development and implementation of new initiatives and strategies to drive revenue growth and enhance client satisfaction.
Job Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field
- Experience in a client-facing role, with at least 2 years of supervisory experience
- Strong client relationship management principles and best practices
- Excellent communication, interpersonal, and presentation skills
- Can start ASAP