Operations Supervisor

Job Description:

• Manages and leads a team responsible for completing complex tasks in an efficient and profitable manner
• Establishes and maintains effective working relationships with all internal and external contacts
• Directs and monitors employees’ work, including resource allocation and level of performance
• Creates and implements schedules, procedures, and work instructions
• Monitors, evaluates, and meets with employees
• Provides regular feedback to employees
• Assists in the development and implementation of company policies and procedures
• Constantly monitors and manages day-to-day activities of employees

Job Qualifications:

• Bachelor’s degree in operations management, business administration, or related field
• 1 + years’ proven experience in an operations management position
• Strong budget development and oversight skills
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Highly trained in conflict management