Customer Service/ Account Coordinator

The young lady who uses her computer to provide customer service and respond to questions that customers have is there to help.
20
Oct

We are looking for a Customer Service/ Account Coordinator. Applicants should have the following qualification below.

Customer Service/ Account Coordinator Job Qualifications:

  • College Graduate in any (4) years course
  • Attention to detail to ensure clients receive the correct advice and support
  • Problem-solving skills to help clients who may experience issues
  • Ability to think creatively when producing promotional material and helping prepare for events
  • Strong organizational and multitasking skills to provide effective support to a large number of client accounts
  • Computer skills, including word processors and spreadsheet software
  • Ability to explain products and concepts clearly and concisely to clients

Job Description for Customer Service/ Account Coordinator:

  • Communicating regularly with clients to provide product updates and technical support
  • Addressing client questions and solving issues
  • Assembling promotional material to be sent to new and existing clients
  • Helping managers organize promotional events for the business
  • Managing account budgets and reporting to managers regularly on budget issues
  • Creating work schedules and project plans to meet deadlines
Job Location: Quezon City

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VISION

Our Vision is to be the best Philippine-based third party logistics company by specializing in promoting the best managed warehouse facility, putting up cost efficient delivery systems nationwide and a lawful customs brokerage and cargo handling services.

We encourage our people to continuously seek improvement and innovation in our logistics services. Thus, giving our clients a competitive edge with regard to the distribution of shipment and storage of their valued products.

Logicore Warehouse with employee

MISSION

We are a local third party logistics company, whose mission is to develop “competitive supply chain solutions” to our customers in the field of warehousing, distribution, and customs brokerage.

We will accomplish this by providing our clients with international standard quality logistics services customized to meet their unique requirements.
We commit to provide professionalism and integrity in all our relationship with all our clients, employees, and other stakeholders with the utmost goal of attaining excellent customer satisfaction.

Logicore Employee - Traffic Uniform and helmet

Quality Policy

TSI Group and its employees are committed to provide customer satisfaction by fulfilling their needs and expectations while promoting a healthy and injury-free workplace.

We shall strive to: 

  • Drive continual improvement and innovation on effectiveness of our quality and safety performance;
  • Ensure compliance to customer, legal and other applicable regulatory requirements;
  • Provide the framework for setting and reviewing quality objectives and engage employees to achieve organization goals; and
  • Communicate this policy to all employees and ensure that the content is well-understood and implemented.
Logicore Performing Quality Check at Logicore Inc Warehouse